Client Feedback - Sirius the Cat Star

There are some pretty wonderful things about being a veterinarian - puppies and kittens, great owners and fantastic pets that you get to know over the years, just to name a couple. Unfortunately, though, conversations about the end of life stages for beloved pets is a reality that owners and  veterinarians face nearly every day. It is never easy. So, we do the best we can to make those decisions as comfortable for the owner and for the pet, but we don't always know how that is received by you, our clients.

A little while ago we received an email from a client who is new to our practice here at GLVH, but who wanted to share his thoughts with us and specifically asked us to make sure that we let you see it, too.

Thank you, Francois, for your kind words. We look forward to seeing you and your other feline family members under healthier circumstances.

The email, in its entirety, is posted here.

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Sent: Tuesday May 26, 2015
Pet's Name: Sirius the Cat Star
Subject: Exceptional Support and Service from the Staff at Guelph Lake VH

My wife, Carolyn, and I would like to express our sincerest thanks to Dr. Gardiner and the staff of the Guelph Lake Veterinary Hospital. We recently moved to Guelph and have found a sympathetic, understanding and truly supportive team of professionals. We brought our cat, Sirius, in for an assessment and treatment. 

The entire team from beginning to end provided support and assistance in determining what was troubling our feline family member. Everyone took time to explain exactly what was happening to our "boy" and what we needed to try to bring him back to health. 

Despite all attempts, Sirius did not improve after the first week or so of treatment. Tonight, we called after hours and Dr. Gardiner, who was still in the hospital, answered the phone. He remained after hours to help us ease the passing of our little boy. 

We wish to express our sincerest gratitude to Dr. Gardiner for his sympathy and kindness. You can be sure that if you need help with your animal companion, that the staff of the Guelph Lake Veterinary Hospital will provide unparalleled service.

January is Walk Your Pet Month!

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January is national Walk Your Pet Month.  I know, cruel isn’t it?  Why January instead of say May, June even October??  With a little planning, though, January in Guelph can be just as enjoyable a time of year to walk your dog as any other month.  There are a couple of important things to consider when planning a walk in the middle of the winter – the cold, the ice, the salt and the lighting.

Oooooo it’s COLD out there!  But, don’t let that stop you from enjoying the fresh air.  I am sure I do not need to tell you how to dress yourself, but I may surprise you by telling you to dress your pooch as well.  Dog breeds that are meant to work in colder climates generally can tolerate a 30 minute walk in January, think Husky or Malamute; however, most short haired breeds will require an extra layer.  Dogs that are close to the ground will also appreciate a coat as they are more likely to get damp from the snow touching their belly.

Sidewalks can get pretty treacherous in the winter and to combat this people tend to use a lot of salt.  Both ice and salt can prove hazardous in the winter.  Like most winter hazards, a little planning will help you stay safe on your January walk.  Various types of shoe grips exist that can be easily attached to the bottom of your boots to prevent you from slipping while walking Fido.  Most dogs can get fairly good purchase on the sidewalk or they walk on the grass/snow so they do not require extra footing.  What will cause grief to our four legged friends is the salt.  Road salt and sidewalk salt are extremely irritating to the tender tissue between the pads of our dogs’ feet.  To protect your pet from irritating salt outfit them with a set of winter booties.  You can also encourage those in your neighbourhood to use a pet friendly salt product.

The final hazard to consider is the lighting, or lack thereof.  The days are quite short during the winter and most of us pet owners are not out for our walk until we return from work.  By the time we head out the door there is often no daylight to be seen.  It is very important to make sure that both you and your dog are visible.  Purchase collars with reflective strips or LED lights.  When choosing a coat for your dog, choose one with reflective strips.  For yourself consider a lighter coloured jacket that will be easily visible to drivers or reflective arm bands that can be worn over your jacket.

So now that you are all prepared, get out there and enjoy the winter wonderland!  I know I will be!

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Thanks to Dr. Cirinna for this blog post - and it's true, she and her dogs are out walking every day, even in these January cold snaps!

** also posted at Woodlawn Veterinary Hospital blog **

Our city is one of the most pet friendly in Canada

Congratulations, Guelph! Our city has recently been declared one of the Top 10 Pet Friendly cities in Canada... in fact, we trail only Kingston for the most pet friendly in Ontario! That's great news. It means that our city's pets have access to great veterinary care, lots of off leash parks and pet friendly businesses. Where's your favourite place to take your pet in Guelph?

You can read more in this article at TheRecord.com and see the whole list of the Top 50 here!

Image source: http://cdndogs.ca/canadas-top-50-pet-friendliest-cities/

Catnip, tug toys, gift cards and more!

With the snow last week and the chill today, it's pretty clear that the holiday season is upon us, and we think that the family pet deserves to have a little something in their stocking on Christmas morning, too!

The staff here at Guelph Lake Vet Hospital have carefully curated a selection of toys, leashes, treats and more to help you and your pets have some fun this holiday. We also have gift cards available in any denomination, which make a great stocking stuffer and will serve you or a friend well into the New Year. 

Check out this sneak peek of some of our holiday selection and stop by to see more! We take requests, too, and would be happy to be one of Santa's elves to help with your holiday shopping.

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Catnip toys! Treats! Tough as nails Kong knots buddies for those dogs who like to chew and tug. Prices range from $5.00 - $20.00 (+tax)

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These "stuffed" animals by Kong are really un-stuffed... filled instead with a tough rope, knotted to give your dog something to chew and tug on that won't fall apart on the first chomp! 2 sizes available from $9.50-$11.50 (+ tax)

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These cat collars, available in several collars, are priced reasonably at $8.50 and include a nametag, bell and reflectors for your outdoor kitty's safety (and the safety of the birds in your backyard feeder!).

Hallowe'en Pet Safety

A Daschund dressed up as a hotdog?  Who can resist?!  For many people Halloween is a time to dress up not only themselves, but their dogs and even cats as well.  However, before you get Fido all dressed up for a night of trick or treating, keep in mind that the most important thing for Hallowe'en night is to have a safe and fun evening and to accomplish this your four legged friends might be better off at home. 

While wearing coats, dresses, sweaters and boots may be regular attire for some dogs, the vast majority of pets are not used to sporting duds of any kind.  If you are considering putting your pet in costume for Hallowe'en take the time to consider what your pet is used to when picking a costume out.  Those dogs that usually wear a coat, would likely be quite comfortable in a coat or onesie type costume.  An animal that never wears any clothing other than their collar is probably better off with a dressed up collar than a full body suit.  Once you have picked out a costume provide ample time to “test drive” the outfit before the big day.  Assess how your pet is acting when in costume.  Do they appear their normal selves?  Are they shying away from people?  Do they seem “embarrassed”?  Unless your pet is displaying their normal attitudes and behaviours, you should think twice about whether they should be in costume.  Even if your pet is super confident in their costume, be sure to provide lots of positive reinforcement – treats, pats and fun games.  Cats can be more difficult than dogs, but the same concepts apply; pick an appropriate costume, test drive it first and make sure to have lots of positive reinforcement. 

It's also important to always supervise your pet while they are wearing their costume. Cats and dogs are curious and may try to chew at their costume, or become tangled in it themselves or in their environment. 

Now that the costume is all sorted out, where to go?  While it may be enticing to think of trick or treating with your dog, it is usually a safer bet to keep them at home.  Even very well socialized dogs can become frightened or startled by children running around in costume in the dark.  Additionally, costumes often make it difficult for us to read our pets’ body language so we may miss vital clues that they are becoming anxious in the situation.  If you must bring your pet with you try to stay away from large crowds, have lots of treats available to reward good behavior and act as a distraction, use an appropriately sized leash and collar so that you have good control.  Remember, the safest place for your pet this Halloween is usually at home in their familiar environment.  

Keep in mind, also, that chocolate and artificial sweeteners can be harmful to your pets. If they decide to taste-test the candy stash and you are concerned, please don't hesitate to give us a call. We can help determine whether they have ingested enough to be toxic. The type and quantity of chocolate as well as the size of your pet will let us know if there's a reason to be worried. Artificial sweeteners like xylitol can cause reactions in your pet as well, and they should be monitored if they've eaten sugar-free candies.

Whether you end up leaving the furry family members at home or taking them along for the evening, we wish you and your pets a safe and happy Halloween!

P.S. Did you know that we now have a Facebook page? Find us at Guelph Lake Vet Hosp!

Thunderstorms: Strategies to calm an anxious pet

It's that time of year in southern Ontario when warm humid days often mean evening thunderstorms. If you have a dog who shivers and quakes with anxiety each time thunder rumbles in the distance or someone in the neighbourhood sets off some holiday fireworks, spring and summer can be a stressful time.

There are a few things you can do to help your pet feel a little calmer.

Staying with your pet can help them feel more secure, but if that isn't enough there are prescription medications that can help. Reactions to thunder or loud noises are often very strong for animals, and being able to treat them in advance with a prescription medication can help reduce their stress levels once the storm sets in.

There is also a product on the market called the Thundershirt - a tight vest that goes around your pet's chest and uses constant pressure to help calm them. Swaddling babies to soothe them and using weighted blankets to calm people with anxiety is common practice and the same premise applies for dogs and cats. There are different sizes and styles to suit a range of pets.

If you have an anxious pet, be sure to mention it at your next appointment. Your veterinarian would be happy to discuss the options available and help determine which strategy would be best for your pet.  Maybe you and your pet can get a little more sleep the next time a thunderstorm rolls in!