Client Feedback - Sirius the Cat Star

There are some pretty wonderful things about being a veterinarian - puppies and kittens, great owners and fantastic pets that you get to know over the years, just to name a couple. Unfortunately, though, conversations about the end of life stages for beloved pets is a reality that owners and  veterinarians face nearly every day. It is never easy. So, we do the best we can to make those decisions as comfortable for the owner and for the pet, but we don't always know how that is received by you, our clients.

A little while ago we received an email from a client who is new to our practice here at GLVH, but who wanted to share his thoughts with us and specifically asked us to make sure that we let you see it, too.

Thank you, Francois, for your kind words. We look forward to seeing you and your other feline family members under healthier circumstances.

The email, in its entirety, is posted here.

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Sent: Tuesday May 26, 2015
Pet's Name: Sirius the Cat Star
Subject: Exceptional Support and Service from the Staff at Guelph Lake VH

My wife, Carolyn, and I would like to express our sincerest thanks to Dr. Gardiner and the staff of the Guelph Lake Veterinary Hospital. We recently moved to Guelph and have found a sympathetic, understanding and truly supportive team of professionals. We brought our cat, Sirius, in for an assessment and treatment. 

The entire team from beginning to end provided support and assistance in determining what was troubling our feline family member. Everyone took time to explain exactly what was happening to our "boy" and what we needed to try to bring him back to health. 

Despite all attempts, Sirius did not improve after the first week or so of treatment. Tonight, we called after hours and Dr. Gardiner, who was still in the hospital, answered the phone. He remained after hours to help us ease the passing of our little boy. 

We wish to express our sincerest gratitude to Dr. Gardiner for his sympathy and kindness. You can be sure that if you need help with your animal companion, that the staff of the Guelph Lake Veterinary Hospital will provide unparalleled service.

January is Walk Your Pet Month!

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January is national Walk Your Pet Month.  I know, cruel isn’t it?  Why January instead of say May, June even October??  With a little planning, though, January in Guelph can be just as enjoyable a time of year to walk your dog as any other month.  There are a couple of important things to consider when planning a walk in the middle of the winter – the cold, the ice, the salt and the lighting.

Oooooo it’s COLD out there!  But, don’t let that stop you from enjoying the fresh air.  I am sure I do not need to tell you how to dress yourself, but I may surprise you by telling you to dress your pooch as well.  Dog breeds that are meant to work in colder climates generally can tolerate a 30 minute walk in January, think Husky or Malamute; however, most short haired breeds will require an extra layer.  Dogs that are close to the ground will also appreciate a coat as they are more likely to get damp from the snow touching their belly.

Sidewalks can get pretty treacherous in the winter and to combat this people tend to use a lot of salt.  Both ice and salt can prove hazardous in the winter.  Like most winter hazards, a little planning will help you stay safe on your January walk.  Various types of shoe grips exist that can be easily attached to the bottom of your boots to prevent you from slipping while walking Fido.  Most dogs can get fairly good purchase on the sidewalk or they walk on the grass/snow so they do not require extra footing.  What will cause grief to our four legged friends is the salt.  Road salt and sidewalk salt are extremely irritating to the tender tissue between the pads of our dogs’ feet.  To protect your pet from irritating salt outfit them with a set of winter booties.  You can also encourage those in your neighbourhood to use a pet friendly salt product.

The final hazard to consider is the lighting, or lack thereof.  The days are quite short during the winter and most of us pet owners are not out for our walk until we return from work.  By the time we head out the door there is often no daylight to be seen.  It is very important to make sure that both you and your dog are visible.  Purchase collars with reflective strips or LED lights.  When choosing a coat for your dog, choose one with reflective strips.  For yourself consider a lighter coloured jacket that will be easily visible to drivers or reflective arm bands that can be worn over your jacket.

So now that you are all prepared, get out there and enjoy the winter wonderland!  I know I will be!

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Thanks to Dr. Cirinna for this blog post - and it's true, she and her dogs are out walking every day, even in these January cold snaps!

** also posted at Woodlawn Veterinary Hospital blog **

Do you brush your dog's teeth?

This post was written by our own Dr. Mel Cirinna and originally posted on our sister hospital's blog at www.woodlawnvet.ca. Your dog's teeth are very important, and we wanted to share the story of Cora here, too!

Can you guess how old the owner of these teeth is?

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“Cora” is a surprising 8.5 years old with the teeth of a young pup!  Her beautiful teeth speak volumes about her overall health. Good oral hygiene is extremely important to the health of our pets.  Without proper oral hygiene plaque will begin to accumulate on the teeth.  Over time the plaque hardens into tartar.  The presence of plaque and tartar accumulating below the gum line leads to inflammation of the gingiva called gingivitis.  As the level of dental disease progresses we can have attachment loss which appears as loose teeth, a receding gum line and pain.  In addition to the oral signs of dental disease, dental disease can also lead to a condition known as bacteremia where bacteria are found within the blood stream.  The presence of bacteremia can result in disease of the heart, kidneys and liver which are all involved in moving and filtering the blood.  We can help our pets to have great oral health by following a good home oral hygiene routine.

Oral hygiene routines include brushing and a prescription dental diet.  Cora’s teeth are brushed on a regular basis using toothpaste specifically formulated for pets.  The toothpaste even has a great chicken flavor that she loves! Brushing should last about 1 minute and be performed on a daily basis.  While it is easiest to train a puppy or kitten to accept brushing, older dogs and cats can also learn to enjoy this grooming routine.  In addition to regular brushing, Cora also receives a prescription dental diet.  Prescription dental diets work as both a toothpaste and a toothbrush.  Many pets swallow their kibble whole with minimal to no chewing action.  Prescription dental diets are formulated with large kibble that cannot be swallowed whole.  Pets have to chew the kibbles which act as a “brush” to remove plaque from the tooth surface.  Prescription diets also contain enzyme formulations to prevent plaque from sticking to the tooth surface, similar to toothpaste.

We encourage you to bring your pet in for an oral health assessment so we can help your pet to have pearly whites just like Cora.

Catnip, tug toys, gift cards and more!

With the snow last week and the chill today, it's pretty clear that the holiday season is upon us, and we think that the family pet deserves to have a little something in their stocking on Christmas morning, too!

The staff here at Guelph Lake Vet Hospital have carefully curated a selection of toys, leashes, treats and more to help you and your pets have some fun this holiday. We also have gift cards available in any denomination, which make a great stocking stuffer and will serve you or a friend well into the New Year. 

Check out this sneak peek of some of our holiday selection and stop by to see more! We take requests, too, and would be happy to be one of Santa's elves to help with your holiday shopping.

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Catnip toys! Treats! Tough as nails Kong knots buddies for those dogs who like to chew and tug. Prices range from $5.00 - $20.00 (+tax)

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These "stuffed" animals by Kong are really un-stuffed... filled instead with a tough rope, knotted to give your dog something to chew and tug on that won't fall apart on the first chomp! 2 sizes available from $9.50-$11.50 (+ tax)

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These cat collars, available in several collars, are priced reasonably at $8.50 and include a nametag, bell and reflectors for your outdoor kitty's safety (and the safety of the birds in your backyard feeder!).

Secret Santa Guelph (2014 Edition)

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The team here at GLVH are pleased to be able to contribute to the juggernaut that is the #SecretSantaGuelph project again this holiday season.

Secret Santa Guelph is charitable project run by the unstoppable Bang Ly, an east end Guelph resident who grew up nearby in the Brant Ave neighbourhood. Knowing there was a gap in funding for the food program at Brant Ave Public School, Bang started Secret Santa Guelph a few years ago as a way to raise some funds to help expand their program.

Last year, the $3000 raised by the 75 participants allowed the food program (provided in part by the Ontario government, and by the Children's Foundation of Guelph Wellington as well as Breakfast Club of Canada) to expand to 4 days a week until the end of the school year.

This year, Bang was dreaming big. The e-bar at the Bookshelf has been reserved for the evening of December 7th, and it is expected that over 160 participants will be exchanging gifts and bringing cash contributions to the food program at Brant Ave PS. The goal was to raise enough funds to help the program continue for 5 days a week from March (when funding would have run out) until the end of June. This means that not only will kids who need it be able to have a healthy breakfast each school morning, but there will also be healthy snacks available for them during the day.

We are so thrilled that with the help of so many generous Guelphites and corporate sponsors, that $5000 goal has already been surpassed by the commitments made so far! Now, the local food pantry in the neighbourhood will also be receiving a cash boost so that parents from those lower-income families can have options available to them to help send a healthy lunch to school for their kids.

How can you get in on the action? For just a $25 donation to the program and a $15 value gift for your #SecretSantaGuelph match, you're in, and you're helping.

(Why the hashtag before #SecretSantaGuelph, you might be asking? This project is Twitter-based, and you must have a Twitter account to sign up! You can follow the other participants, and everyone will be tweeting gift ideas for themselves... and maybe some for their friends, too!)

For more information, or to sign up for one of the remaining spots, visit the Secret Santa Guelph blog.

Meet Shanti and Mowgli - kittens, kittens, kittens!

As I type, I can hear Mowgli and Shanti chasing each other through our treatment area, wrestling over one of their toys. They aren't littermates, but they certainly act like it, playing and tumbling like brothers and sisters do.

Meet Mowgli:

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A 2 month old grey tabby, this guy is speedy and lots of fun! He loves to lay in your arms like a baby and have his belly rubbed. He has an instant purr when he is picked up!

And here's Shanti:

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A 3 month old grey female kitten with pretty amber eyes, she is playful but snuggly. She's a little quieter than Mowgli, but just as feisty when she's wrestling or protecting a toy! She has a perfect rumbly purr.

These kittens could be adopted separately or together. As mentioned, they aren't littermates, but they have been together since they've been with the Guelph Humane Society - first at the same foster home and now with us. They get along well, and are often found sleeping curled up together.

If you or someone you know might be interested in adopting either Shanti or Mowgli (or both, for double the fun and love!), just drop by GLVH during our regular business hours and we'd be happy to introduce you in person. Cats adopted through our partnership with the Guelph Humane Society will receive a $25 gift card to be used at GLVH for future pet care. 

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